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商务礼仪知识英文

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商务礼仪知识英文

  礼仪,作为一种传统美德,具有历史的传承性,具有不衰的生命力。在商务交往中涉及的礼仪很多,但从根本上来讲还是人与人之间的交往,商务礼仪知识英文有哪些?下面是学习啦小编搜集整理的一些内容,希望对你有帮助。

  商务礼仪知识英文

  1 被国际社会公认的“第一礼俗”是什么?

  What's the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?

  “Lady first”.女士优先。

  2社交中的“三A原则”指的是什么?

  What is the “ThreeA” principle in social communications? 社交中的“三A原则”指的是什么?

  Accept 接受对方;

  Appreciate 重视欣赏对方;

  Admire 赞美敬佩对方。

  3 在国际礼仪中,TOP指的是哪三个原则?

  What does TOP mean in the international etiquette? 在国际礼仪中,TOP指的是哪三个原则?

  Time时间;

  Objective目的;

  Place 地点。

  4和西方人交谈时,应避免哪八个话题?

  When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时,应避免哪八个话题?

  Age, marital status, salary, experience, address, personal life,religious belief, politics, and opinions about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。

  5哪三个词在社交场合最常用?

  Which three words are the most common ones in social life? 哪三个词在社交场合最常用?

  Thanks谢谢;

  Excuse me (sorry) 对不起;

  Please 请。

  6社交场合的仪容要求是什么?

  What are the requirements for appearance in social communication occasions? 社交场合的仪容要求是什么?

  Natural自然;

  Harmonious和谐;

  Beautiful美观。

  7打招呼致意的一般规则是什么?

  Could you tell us the general rules for greetings? 打招呼致意的一般规则是什么?

  - Gentlemen say hello first to ladies. 男性先向女性致意。

  - Young men say hello first to elderly men. 年轻者先向年长者致意。

  - The employees say hello to the employers.下级应向上级致意。

  8你想要拜访一位外国朋友,首先应该怎么做?

  You want to visit a foreign friend, and what will you do first? 你想要拜访一位外国朋友,首先应该怎么做?

  You'd better make a phone call first to make an appointment. 你最好打电话预约一下。

  9参加正式晚会,应如何着装?

  To attend a formal party, how will you dress yourself? 参加正式晚会,应如何着装?

  An evening dress or a suit 晚装或套装。

  10在正式场合,一个人全身服装的颜色应该多少种?

  On formal occasions, how many colors of all your clothes should be? 在正式场合,一个人全身服装的颜色应该多少种?

  No more than three. 最好不超过三种。

  11在正式场合,男士应穿什么样的鞋?

  On formal occasions, what kind of shoes should a man wear? 在正式场合,男士应穿什么样的鞋?

  Black leather shoes.黑皮鞋。

  12在正式场合,男士的黑皮鞋可以和白袜子搭配吗?

  On formal occasions, can a man match the black shoes with white socks? 在正式场合,男士的黑皮鞋可以和白袜子搭配吗?

  No, he can't. 不可以。

  13西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?

  If the suit is buttoned, where should be the stickpin? 西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the second button and the third button of the shirt.夹在衬衫的第二和第三粒钮扣之间。

  14西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?

  If the suit is unbuttoned, where should be the stickpin? 西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the third button and the fourth button of the shirt.夹在衬衫的第三和第四粒钮扣之间。

  15当你的外国朋友对你说:“你的新衣服真漂亮!” 你应该怎么说?

  When your foreign friend says, “Your new dress is so beautiful.”whatare you supposed to say? 当你的外国朋友对你说:“你的新衣服真漂亮!” 你应该怎么说?

  You should say, “Thanks, I am glad you like it.” 你应该说:“谢谢,很高兴你喜欢。”

  16 坐手扶电梯时,应站在靠哪边的位置?

  When taking the escalator, which side should you stand on? 坐手扶电梯时,应站在靠哪边的位置?

  You should stand on the right side. Leave the left side forsomeone in rush. 应靠右侧站立,为有急事的人空出左侧通道。

  17在大型聚会上,人们怎样相识?

  In big parties, how do people get to know each other? 在大型聚会上,人们怎样相识?

  By making self-introduction.通过自我介绍。

  18做自我介绍时,多长时间为宜?

  When making self-introduction, how many minutes should it take? 做自我介绍时,多长时间为宜?

  Half a minute, no more than one minute.半分钟,不能超过一分钟。

  常用商务英语口语

  情景再现】

  一位美国客户来到Catherine的办公室洽谈业务,该客户非常友好,业务谈得很成功。事毕,美国客户谢绝了Catherine的午饭邀请,起身要走,Catherine站起身来,欲送他出办公室,客户摇摇手说:I will see myself out, please.

  【小编的小喇叭】

  I will see myself out, please.请留步,不用送了。

  see这个词我们都很熟悉,我们还学过它的一个习语see sb. off,意为“送别某人”;今天我们学的这个see sb. out意思是“送某人出门”。这些习语的意思都是固定的,不能根据字面意思而误解为“看着某人出门”。因此平时需要多积累,并付诸应用,这样才能将知识消化,为我所用。

  【英语情景剧】

  Jane: It's very late. I have to go home now.

  简:现在很晚了,我得回家了。

  Shirley: OK, let me see you out.

  雪莉:好吧,那我送你出去。

  Jane: Well, I'll see myself out, thank you.

  简:哦,谢谢,请留步。

  【情景再现】

  Tom最近他经常陪一名美国同事参加商务会议,可他还和平常一样,随便穿一件休闲衣就赶去参加会议,完全没有一个职业经理人的样子。一天,参加完会议,美国同事提议他去商场买套西装,而Tom不以为然,这位同事就说:You know that chothes make the man.

  【小编的小喇叭】

  Clothes make the man. 人靠衣装。

  我们经常说“人靠衣装,马靠鞍”,这句话的对应英文就是Clothes make the man.值得注意的是这里的make的用法,它在此意为“有利于……的发展,创造出,产生”,例如:Practice makes a winning team.勤加训练必有助于球队获得胜利。所以clothes make the man这句话的表面意思就是,衣服造就一个真正的男人,引申义就是“人靠衣装”。

  【英语情景剧】

  Todd: I never wear the formal chothes at work. They make me feel uncomfortable.

  托德:我上班从不穿正装,那些衣服让我不舒服。

  Shirley: Since you are the manager, I think formal clothes are necessary.After all, clothes make the man.

  雪莉:既然你是经理,我觉得正装还是有必要的。毕竟,人靠衣装么。

  【情景再现】

  Catherine要陪同一位客户四处转转,无奈自己的胃病犯了,但她还是硬撑着陪客户游览各地,吃遍各地名吃。客户走后,她的胃病加重了,不得不住进了医院。亲戚朋友来看她时都说她不该苦着自己的,Catherine谢了怕大家的关心,然后说:I don't want to leave a bitter taste in his mouth.

  【小编的小喇叭】

  I don't want to leave a bitter taste in his mouth.我不想给他留下不愉快的回忆。

  leave a bitter taste in one's mouth这个俚语的表面意思是“在某人嘴里留下苦味”,引申义就是“给某人留下不好的回忆或印象”。bitter是形容词,意为“有苦味的,令人不快的”,通常用来形容令人难受的经历或事件,例如:They learned a bitter lesson.他们接受了惨痛的教训。

  【英语情景剧】

  Todd: You don't need to do that at the expense of your health.

  托德:你没必要以健康为代价去做那件事。

  Shirley: Well, I don't want to leave a bitter taste in his mouth.

  雪莉:哎,我不想给他留下不愉快的回忆。

  【情景再现】

  最近Catherine的一位同事很器重他的一位下属,据说那位下属以前工作不很积极,领导还曾打算辞了他。可今天那位同事还提拔了那位下属。Catherine和同事谈起这件事时,同事说:He scored a bull's eye with his last assignment.

  【小编的小喇叭】

  He scored a bull's eye with his last assignment.上次任务他完成的太棒了。

  bull's eye字面意思是“公牛的眼睛”,引申义为”靶心“;score是动词,意为”进球,得分“,例如:Hughes scored two goals before half-time. 休斯在上半场进了两个球。所以这里score a bull's eye意思就是”正中靶心,恰到好处“,指事情做得跟到位。

  【英语情景剧】

  Todd: Your colleague Mike was promoted yesterday, why?

  托德:你的同事麦克昨天升了职,为什么呢?

  Shirley: Yeah, he scored a bull's eye with his last assignment.

  雪莉:是啊,上次任务他完成的太棒了。

  【情景再现】

  Tom在办公室时总是随随便便,乱扔垃圾、衣冠不整不说,当有人坐在他对面时,他还经常把脚跷在椅子上。一次,他的美国同事来他办公室和他讨论工作上的事情时,他依旧把脚放的老高。同事不满地说:Don't prop your feet up.

  【小编的小喇叭】

  Don't prop your feet up.不要把脚跷在椅子上。

  在生活中,我们经常会看到有人把脚跷在旁边,或放在前面的椅子上,这是很不礼貌的。prop up表示“支撑”,如果你托着头,我们就可以说:prop your head up。当我要用东西把门撑住,让它不会自动关起来时,我们可以说:prop the door up。所以今天我们学这个短语prop your feet up,表面意思就是“把脚撑起来”,生活中指的就是“把脚放在椅子上”。

  【英语情景剧】

  Jane: Terry, don't prop your feet up. That's not polite.

  简:泰瑞,别把脚跷在椅子上,那不礼貌。

  Terry: OK. All right.

  太润:好的。

  商务礼仪知识英文表达感谢

  接待结束后,双方可以通过电话沟通接待的过程和效果,巩固双方的友好关系。受接待方返回后,可以打电话对对方表示感谢。在实际商务工作中,也可以由接待方在对方返回后致电回顾一下来访的整个过程,并再次表示对对方来访的感激。

  我就可以这样向对方说:

  1. I’m just calling to thank you for all your help in making our trip to Shanghai such a success and to let you know how much I enjoyed it.

  2. I’m calling to thank you for making such great arrangements for our trip to Shanghai.

  3. I’m just calling to thank you for the wonderful time we had in Shanghai.

  4. I’m just calling to tell you how much we enjoyed our stay in Shanghai.

  为了让感谢听起来更加真实更加亲切,可以指出具体要感谢的人和事,这样更容易拉近和对方的关系。所以受到招待的我们可以这样讲:

  1. You’re a great hostess. I greatly appreciated all your assistance.

  2. You are so kind. We would like to express our gratitude for all your help.

  3. You are such a great hostess. Thank you very much for your hospitality.

  4. Mr. Liu is so nice that please convey my greatest appreciation to him.

  5. And thank you again for taking us out for such a memorable dinner. The restaurant was fabulous and the food really exceptional.

  6. Thank you again for taking us out for such memorable meals.

  为了充分表达感谢,小U可以代表公司向对方表明,随时愿意用同样热情的方式来接待对方,甚至可以直接邀请对方来访。用英文这样讲:

  1. I hope I’ll have the chance to host you sometime.

  2. I hope I can sometime return the favor.

  3. I look forward to the opportunity to return your hospitality on your next trip to Beijing.

  4. It would be my pleasure to show you around in Beijing next time you visit us.

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