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未来希望大家高度关注，未来的三十年，高度关注那些低于三十名员工的公司，高度关注三十岁以下的年龄人，因为他们将成为未来三十年整个社会进步的象征。最后我们讲讲AI人工智能，我自己这么觉得我有不同的看法，允许我有不同看法，对不对，去年IT领袖峰会，我晚上参加研讨会，大家把Alpha Go说得天花乱坠，很恐怖的样子，我个人觉得So What。机器比人跑得快，大家都承认，机器比人聪明，大家承不承认，我觉得我们人类聪明无非几个，这个人背书属于特别好，过目不忘，计算机比你厉害多了，这个人算数算得很快，计算机算得不知道比你多少快，计算机还没有情绪。我们下围棋本来的乐趣就是对方下一步臭棋，搞一把，结果对方臭棋也不下了，有什么意思呢。机器如果做人能够做好的事情，不算什么，围棋打败了人，只是侮辱了一下人而已，机器要做的是人类做不到的事情，这才叫本事。
不叫artificial intelligence，应该是Machine intelligence，机器要有自己的思考，机器要有自己的方法，汽车也是机器，但是汽车仿造人，两条腿走路的话，永远不会跑得很快，它是通过两条轮胎。未来的二十年、三十年，要思考怎么样用机器的固定的一种intelligence。我在美国看了这个行业很久，我看很多学者专家，大脑神经外科专家进入了artificial intelligence，进入了人工智能，我觉得这个有点玄乎了，我们人类对于自己大脑的认识都不到3%，我们让机器学3%。
我觉得人做得好的事情，机器做得好，只会让人越来越沮丧，我们要让机器做人做不好的事情，人创造不了的事情，这是我认为在Machine intelligence上面，大家想一想，其实前景还是有很多的。所以过去人类的一百年，我们把人变成了机器，未来的一百年，我们将会把机器变成人，而这个人跟我们想象中的人是不一样的。就像有人说外星人，外星是生物，不是人，人太自大了，觉得外星人应该长得像我们一样，瞎扯嘛。如果我们多花点时间在Machine intelligence上，我们真正让机器成为人最好的Partner，而不是人最大的对手，只有这样，人类有责任和担当让机器成为人的合伙人，成为人的合作伙伴，而不是让机器来取代，这是我们这一代的人。
今天是我们十五年以前人类的决定，我今天的位置是十五年以前的今天的努力，才有今天的，我们的今天，影响十五年以后、二十年以后的自己，社会也一样发展。二十一世纪最大的能力，核心能力就是服务别人的能力，IT时代一切以强化自己为主，而DT时代是强化别人、赋能别人，让别人越来越强大，这是DT时代。我大概是三四年前讲的DT时代，前两天美国人说你怎么那么聪明，你怎么知道DT，他们说DT是Donald Trump，我说是Data 这是两个词，人类进入DT时代，不是Donald Trump时代。战略考虑两个方面，一个考虑自己，一个是考虑别人，只考虑自己的不是好战略，你只考虑自己，做不成拉倒，做成了，要思考别人怎么看。阿里巴巴怎么不做物流快递，其实物流快递我们在做，但是菜鸟只有两千号人。
Good evening, well it's my great honor, Chancellor Minister and doctor Cucuy and the students and professors.
I ,I've been expecting this day to come to Africa for a long long time and this is my first day and this day inspired me a lot , and I ,I had its high expectation before I came to Africa, but even that the resulting for a whole day today is better than I expected and especially when I am a very lucky person in the past 18 years in my apartment.
I talked to 18 young people like me that we want to build up a company using Internet to help doing business easier to using Internet support every small business support every young people, every woman that if they have a dream , if they have some ideas , it will enable them to make the dream true and sell things sell their products all of the world that was the ninth that was year2 1999 in my apartment. Well, very few people believe that but we made it happen in only 18 years.
I'm a very very lucky person and people say have you ever learned business before, have you done business before? have you learned they like MBA'? now I have never learned any knowledge about how to do business,I never got even one day of training of computer,I stood out stood even to today,I don't know how computer works a lot of people challenge me, how can you run such a big ecommerce company without knowing, without knowing the anything about the knowledge without anything about the financing and marketing and I say this is because I know what people want, I know what people don't want and this is crooked where I learned that, I learned my experience of working with people.
when I was a student in the university, I was not a good student, that's why I really don't like a lot of a good students,I'm always like in the middle like fifteen, i never be got the number one number two in my class from primary school to university ,I filled three times for the universities and finally I got into the university ,I still tell myself, I should spend them all time not try to be the number one but try to be the number one person that can help and work with people .
I was elected as the chairman of the Students Union of my University and later become the students unit chairman of the students unit of whole our city, our city has over a hundred thousand students and I was the chairman of that universe of that Union, my job is to work with the people listen to the students do what I can do , this I learned how to work with people,because at that time , we don't have any money.
The only thing you want to win the respect is by supporting other people and when I graduate I learned a lot from my job my first a job, I was trained to be a high school teacher and because I was supposed to be one of the best of students in the school .so I was assigned to teaching University for six years, and I know one of the secret of being a good teacher is always a finished class five minutes earlier, no matter how wonderful your teach.
if you have five more minutes teaching students don't like you, if you finish here efficient and teach students and share with the students how to learn instead of putting all the knowledge in their mind writing all the all the things on the blackboard you'll never be popular.
I was selected as one of the best teachers in the university but one thing I learned from teachers later become a CEO is that a good teacher always expect his students to better than him, the teacher want his students be good, I want this student be a banker, that be a mayer, that be a scientist, you don't want your students ,this one bankrupted that one in jail .you always expect your students be better, this is what I learn when I become an entrepreneur, I always want to hire the good people who are smart than I am and always making sure that they are better than I am.
they always hope that they better than expected and if you want them better training them discipling them supporting them, so I learn a lot, the thing I learned most is being a teacher, so I call myself CEO, Chief Education Officer of the company, so in my life, I'm telling people my age I'm 53 ,in my past years and I'm always a good student, keep on learning you don't have to be the best ,but you have to know who is better than you are, and work with him and always be a good teacher a good teacher share the knowledge and expect the other people better than you are.
so these the two qualities that I learned and to be a CEO, so go back to this campus is always what I want, I remember 1994 ,the day when I decided to leave this College, go to do a business . my president said why you want to go do something that called Internet .there is no Internet in China at that time.
I've been elected as the best teachers for university for three years, everything I told my students are the things I learn from books , so if I go and build up something and then go back I can be a better teacher. this is my original thinking ,I never thought I would be rich, I asked my wife when I started my business ,I said do you want your husband to be a rich person, or to be a person that be respected she said you will never be rich.
she's right because nobody thought my father my parents never thought I would be rich because I don't have a gene of being rich， so even to today. Because it's true, my schoolmates my classmates my teachers my parents, nobody thought I would be rich,this guy has been failed for so many times,how can you be rich , I never thought I would be rich ,even till today people say Jack, you are one of the richest of people in China in the world ,I think this is not my money, I think, to me just I'm living the dream.
We have a 1 million that's your money, we have 20 million that's the problem ,you have to think about the valuationm,where should I put the money invest in the real asset or buy stocks or invest the VC , most of them they were gone,we have more than 1 billion dollars,that's the money belong to the society and people in the society trusted you can spend the money better than government ,so they give you the money and do better.
So I thought I have the responsibility to spend the money better more efficient ,this is this is what I did, so my wife said be a person that can be respected not be a person that be rich and this is always I want to do and I am sharing a lot of ideas for young people,how can you be successful and how not to fail and the third how can we be respected, I'm not a that person that respected a lot of people in China don't like me,because they say I've destroyed their business.
I never destroy anybody business ,they, normally people destroy themselves, if you want to be successful you should have a high EQ, you know IQ EQ and there's another called LQ the Q of love,if you want to be successful, you shouldn must have a high EQ, because that a person with a high EQ knows how to work with the people.
How to understand the people how to support people, if you do not want to fail, now a lot of people get rich quickly, and losing money quickly, because they don't have IQ, IQ is intellectual knowledge you learn when you have a good knowledge ,you know where the knowledge. I will always pursue knowledge to protect your business, protect your people and when you have high IQ but the world is very fair.most people have a high EQ normally have a low IQ ,they don't want to learn , Because they are smart. They strict smart. They don't want to be academic right.But a lot of people very academic high IQ. But they have a terrible EQ. We have seen a lot of in the university, any movie universe in the world.
The top one top one students normally have high IQ. But terrible EQ. But they never feel they got disappointed. But even if you have a high EQ and IQ. You made a lot of money,you made a fortune, or you'll be successful it become a government soup person or whatever. But you may not be respected.
Because you don't have a high LQ. The LQ is careful others, love the others, respect the future,respect the young people.So these are three choose that I think you will need have. So when you're a student, spend them all time taking care of the other people, joining the activities that helping people. And start spend time on learning. I think this is this is very very critical.
And I would say that people like me. I'm from nobody. My father was pretty poor. My mother my father and mother did the pay when I was young. They're paid put together a six dollars a month. Six no more than the late best times eight dollars.
They have to feed four people. My grandfather,no job, me,my brother and my sister. It was tough. And even if I failed so many times. But one thing I want to tell that share with you is that failure does never stopped me and I've trained me.
A lot of people failure. And then they complain oh my god nobody helped me. I don't have this.Why though people don't help me? Why I don't cannot give all of money from the banks?Why I'm not to born in a Bill Gates family? People have a lot of stupid complaints.
I have this stupid complain all the complaints today young people have I have done.I hated them. I complained Bill Gates. I complain Microsoft Oracle all these companies taking all of our jobs. Because we don't have chance. And later find complaint that's not a work. I learn from Mr. why people should help you, Who are you?Why people should help you?
Nobody help you,that is very common. People help you,that is uncommon. Those people give you the help, think about this is the trust. This is how you did well in your EQ. You because you care for people. Because you have something good. Then people start to help you.
I was rejected for so many times as I said this morning. over over 30 jobs apply for,rejected. I applied for a KFC. 24 people classmates went that together. 23 accepted.I was rejected. Five people went for employ,out for a job employees. Four people accepted I was failed.
And my cousin and I waited for two hours long queue to be the waiter of the four-star hotel in my city In a very very hot day, my cousin's score was much lower than I than mine. He was accepted and I wasl rejected. So is that a fun?No,not a fun at all.It's very painful. But I get used to it. Everybody,remember you have to get used to failure. If you cannot get used to failure. Just like a boxing, If you cannotbe get used to be hit.how can you win? So I get used to that.
And today I'm surely experienced with a lot of entrepreneurs. I've got a Hupan University training entrepreneurs. The thing we teach the entrepreneurs are different from Harvard MBA. The MBA teaching everybody successful stories. When you read to many successful stories. People got crazy.
You think I can be successful. When you share a lot of famous stories. You learn. So I when I start Alibaba. I give famous stories cases to every of our cup my colleagues. Let them read it. Let them discuss it.
No matter how smart you are in your business. In your way,you will make the same mistake again again. The way we teach share the failure story, not one to you to avoid mistakes, is teach you how to face the mistakes when you're in trouble.
So as young people,in our life there's always opportunity. There is always chance,there is always a failure. The thing is how you survive from failures. When you're rejected,how you survive from that. This is I learned.
I even to today, People say, Jack,you are probably one of the most influential people. Anything you want to do,you can do it. No,not of support cannot do a lot of things.
I feel and I worry much more than I was nineteen ninety five. Or very much more when I 1999 when I build up my company. Because at that time I only worry,take care for eighteen people. Today we have fifty six thousand people in our company Today .
When we start to do business, I tell you this the the interesting story. People say how can I do ecommerce. Because nobody 1999 year 2000. While for nobody believed that they can buy and sell things online.
Nobody trusted it.You don't have our money.You don't have a credit rating system.You don't have a payment. you don't have a logistic. You don't have the internet. The internet speed was so slow.
But look at the Kenya when I arrived yesterday. the speed,oh my god,I have never seen such a lecture speed. But rather than America. But I bet a lot of people still complain to speed.
Because those people love to complain, They complain all their lives. The speed back,nothing. the government is not ready and Dunkel sometimes ,not sometimes, most of the times, if the government did not know what's going on ,it's the opportunity ,if you're people around you does not agree with you , that's the opportunity. if everybody loved it, if everyone wanted to do it. there's no opportunity for you , because the other people smarter than you are.
So I would say nobody using trust internet, and I told 18 founders, I say I believe Internet will be the future, I believe China will have ecommerce, because they say then there is no payment ,we say let's build a payment and there's no logistics .let's build logisitics and there's no government support. Let's say it's good they will support us someday ,When we launch the Tmall Taobao year in 2003,very interesting I have a seven people I say guys tomorrow we're going to launch the taobao but we don't have anything to sell. Can you go back home and search for something, so we can list on our site and with the people to come to buy it ,Everybody came back seven people ,we gathered 21 products , we list on the website, We waited there for 72 hours, nobody come to buy it so we buy by ourselves.
Testing the products and then I'll I got several weeks later, somebody comes to sell , because nobody want to buy it, people come to sell listed something ,we buy all the things, for the first two weeks ,we bought two months we bought are all full of the garbage Because we want to making sure something that you can buy yourself.
From that day to last year, we sold five hundred fifty billion US dollars that is ranking 21 countries GDP wise in the world ,we are little bit bigger than Argentina.
we created more than 33 million jobs for China, By the way ,we have delivered over 65 million packages per day, 65 million packages per day all over China and world, This thing nobody believed it , we did not believe I start internet would be big ,but I never thought it would be that big let's say guys it was big compared to yesterday, but compared to tomorrow's future it is tiny, I believe 80% to 90% of the business in the future will be online.
Today we call people entrepreneurs, few many years later we call Netra premiers ,because everybody has to be online , entrepreneurs today you can only sell ,your goods in Nairobi here, but in the future ,if you cannot sell your product all of Africa. if you cannot sell things across the countries, you're not successful business people, The world is changing very fast and I'm not scarring you guys I worry about the new technology, This is the third technology revolution that a human being face the first technology revolution takes about 50 years.
Second 50 years, this is 50 years We're going to have another 30 years, which is very important.
The first technology revolution caused World War one, Second technology revolution caused World War two and this is the third technology revolution: the search first the technology revolution reduce the humans energy so we know human are not as strong as machine, The second technology of rushing released the distance speed of human beings so we know we can never run faster than plane and trains This technology revolution release the human brains, so don't be scared machine will be smarter than we are and imagine past 20 years.
We will make people like a machine in the future we will make machine like people and data internet artificial intelligence machine intelligence ,all the things coming up the world is facing big challenges ,A lot of jobs that you are thinking great, five years later, it's going to disappear and this is the challenge to the world but this is also the opportunity of the world I think change is the best opportunity come people complaining is the best opportunity. A company if you want to be successful it's not how much money you have because we see so many companies have so much money they are not necessary to survive it's what problem you can solve for the world.
One of the things I want to share with you that my special energy my speciality of become CEO of the company I think about the future I think about what the what the world will look like what China will look like what my neighbors would look like what's the problem they would have in five or ten years,If this is a problem,is going to happen to China.
If this is a problem,is going to happen to my customers. If this is a problem to my neighbors. If I can fix that.If I can start to prepare now. Five years later I will be successful person.Think about the future. Do not think about I,if I do this. I will be very successful.No. If I do this.I can solve a lot of problems at that time. That is the value,that will bring.
The world is challenging, A lot of people complained where is the opportunity. Opportunity always exists in the place where people complain. When people complain. Think about it,how can I solve it. If I can solve it.I have the chance. And where's the opportunity? Where change comes,that's the opportunity. If there's no change. Big business,rich people,powerful people always there. Think about how internet can solve Kenya problem. How internet can solve the African problems. Without internet, I don't think, any small business,any young people in Africa. You have a few opportunity to sell your things across the other country. Only big companies have. So I think this is the greatest opportunity we have.
And I think, as I said,people hate globalization. People don't like global trade. I like globalization. I'm a strong believer of globalization. But unfortunately,last 20 years. Globalization was controlled by 60,000 big companies. Most of the young people,small business,women. They don't. Developing countries don't have this chance. But internet comes, this will change. This is what I believe, using Internet to power empower everybody.
So I would say that we are lucky people. we are lucky because we're entering into a very very interesting period. and I would say that Africa has the boat. I'm not coming here trying to inspire you.
I'm coming here to tell the truth that This morning I found Africa as much more opportunity. Because you have a young,you have. That the whole world today is worried. I don't know why everybody's worried. The whole world today is puzzled. But Africa I see people have a passion. And people have ideas. People say this is the future.
Because I think we are we have nothing to lose. Europe has a lot to lose. America has a lot of world rules. Those countries worry about losing. They are a lot of puzzle. But Africa I don't think you have anything to lose. And I heard a lot a lot of Africa,there are so many opportunities. So many complains,so many problems.
That is the opportunity. If you want to be big company,solve big problems. If you want to be a small company, solve small problems,complains. All the people are lucky enough.
I traveling around the world. I see so many successful people. Politician,business people,scientists,artists. I found one quality that it all the successful. For sure they never complain. They are always optimistic. And a second,they always partner with good people. So this is something we are entering into a very interesting time.
And Africa, this is you are the youngest continent in the world. The average age I hear is only 19 years old. I was amazing. That the future. I am calling on every country pay special attention to next to 30 years.
Every technology, the first 20 years is about technology company. In the past 20 years, Internet companies. Google,Facebook,Alibaba,right?Amazon. These ompanies control. These companies,very successful. Next 30 years,may not as necessary these companies.
For sure, It's not the Internet company will win next to 30 years. If those companies,those young people using the Internet well will win.
Car was not invented in America. But American people using car best. Electricity was not invented in America. But American using electricity best. So Africa we have a terrible, People say we have a terrible internet infrastructure. But I think this is the chance. Why ecommerces grow in China,grow bad in America? Because we don't have sophisticate to take it, ecommerce infrastructure like America.
In America there are supermarkets and walls and everything's so good, China, no. We don't have such a great payment system. We don't have a credit rating system because we don't have that so restart of high job.
China, when I started the e-commerce, people say even Chinese don't have a telephone, why is it believed the internet will happen.
Yeah we don't have a telephone there, we have a mobile phones. Nobody expect mobile phone grow so fast. Africa today I think more than 60% of the people in Africa have a mobile phone.
The mobile phone today is much more powerful than the PC. Unluckily, I did not study PC. With the mobile phone, you connect to the world.
Right? So this is what I feel that Africa that the poor infrastructure may giving you the opportunity that you never you never even imagined. So the thing that also I'll say, I heard so much about Kenyan, Africa is that, you know, the forest, the animals.
You are guys a living in the paradise. Think about the China. China is the kitchen of the world, very dirty now, the air pollutions. So Africa develop, you don't have to follow the other countries model. Africa should be Africa, using the new technology protect the environment, protect the animals. It's easy to build buildings, but it is difficult to call the animal backs. It's impossible, right? Tell me where in this world you can see so many elephants and lions from still walking around.
Tell me where in this way you can still smell the real optimist of the blue air. That's what now I understand when I arriving. Why so many people come to Africa every year and go on or not.
There's no business here, but you have a business to leverage that. And think about if you want dude of a manufacturer base, think in a different way, it's impossible to copy China, and even if you copy China, you have no future. Because the world manufacturing is shifting from B to C to C to B. Normal way is business, think about something and sell to the consumers. In the future because the data technology every manufacturer should be C to B, consumer to business.
The manager has to make their products smart, tailor-made not large skill. China grow in the period of large container, massive, assembly line. Future, assembly line is not how many t-shirts we can make for what assembling with one hour. In the future is how many different t-shirts you can make, how many talent made t-shirts you can make.
So this is something the world is changing. Africa have to think about the way that Africa is good at.And I would say I would do anything to change if I can be young. Tell you one thing, year 1999, I'm lucky enough to find one of the early founders of Yahoo. It was number 40 employees of Yahoo. They joined us, become the CTO of the company. And I asked him what do you want is a jack. Uh, you guys are young,I would spend 1 million dollars to buy one year. I say, I sell all my age to you. Today I realized that, young age is something that is the best opportunity.
Don't be scared of failure. My asset is so many failure stories. There are a lot of stories about us, about me, but none of the books I read about me. Someday I may write a book. The books name is Alibaba 1001 mistakes.This is the best assets that when you have.
Learn from the mistakes, learn from other mistakes, not because you want avoid the mistakes, because when you face these mistakes you know how to face it, how to challenge it, and this is critical.
So I want to share with all the young people here, students, never give up. There's always opportunity there. It's easy to give up. Keep the hope. The world is challenging, but this is opportunity for young people. Ecommerce, internet is the opportunity for country like us, Kenya, China, Africa.The best of people say, well ecommerce, China's The best place in the world for e-commerce. where, tell me. I think Europe, you have everything. But why Europe it has no good Internet companies or e-commerce company? They worry too much. They worry about privacy, security, laws, government predators, government already that when you worry too much, you're scared to move forward. Don't worry.
If you make mistake, try again and find the good people, Innovation is not from the government. Innovation is from your customer, from the market. And finally I give. If you want to be entrepreneurs. I will give you device: always remember custom number one, employee number two, share for number three. This is different from America: sell for the number one. I believe customer number one.If you make your customer happy, they will pay the money. If you make your employees happy,they will be creative innovative.If your customer in probably happy, the shareholder will be happy. Do not spend a lot of time on you're talking to your shareholders.Spend more time to talking your customers, spend more time talking to your employees，and making sure it's the employee share the vision, making sure they're great and also making sure where your hire employees, find the good people, find the people who smart then you are.Find the people who can be your boss. You think this guy would be my boss in five years. Hire him.
This is the secret and also that last secret is making sure high enough women on the internet type. This is, this is the,one of the secret source of success for Alibaba.We have 47 percent of the women.47 to 48 percent of the colleagues in our company of women.33 percent of the senior management of our company women.Not because we want to keep women.we find women can do much better job on the Internet time,on the e-commerce. When I set a business I say e-commerce is not a bad computer to talk to computers.
E-commerce is about a people talk to people. But computer is just a proxy to the front aged.Women take care of the others better than men.
Women understand, women have much high EQ than men.We have IQ, have to care about the others. See, when you're online, the engineers, I got a lot of engineers. They have a high IQ, they make good program but they never care where the program is user-friendly or not. But women make them very user-friendly, and women really care about the customers behind it. This make our cut. People like I may have no background of Technology.The only thing I want to do is make my customer happy.How can I make custom happy? We got a lot of people and we have a women engineers,women CFO, women CEO, women president.So keep on that. Remember this is so evil. This is why we have seen so many women presidents,women Primeminister, women CEOs. In the future I think we're going to have a woman Secretary General of your nations.
And we need that, I know a woman Chesser. So that is something I want to share with you.I'm not a politician on the business people. As a business people we're resulted driven. Where efficiency driven, we're fed driven. why result driven. because you have to get result. Otherwise you only talk. no results, you die. And for a device I give it to Kenya Africa is speed up. You know what I'm saying. For one day, I get some feeling. We have a vision, but you have to get the things down,and with speed. And the second is efficiency driven.And the third affair, business people can never force people to do business with me. It's about a fair trade, So I would to say let's move up. Africa will be the next driving source or driving energy of the world after today's Asia. And this is what I truly believe and I come here, I don't want to sell anything to you guys. I want to help you to sell your great step to the world using Internet.