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A：ABC customer service. How can I help you.
B: There is something with my refrigerator. It is not working properly.
A: Ok, what is the problem?
B: It is making a strange sound. Can anyone from your company come to check it out?
A: Yes, we have specific technicians to check those problems. However, one service visit shall be charged $20, and there maybe an additional charge for parts change.
B: Ok, got it. I will pay, just send someone to check it out.
A: All right. The technician will call you back and have an appointment with you. What is your phone number?
B: 123-456-7890. Thanks.
A: Ok, The technician will call you later. Bye! Have a nice day!
B: You too! Bye!